FAQ | Miniversal Kids Cafe

What is Miniversal Kids Cafe?

Miniversal Kids Cafe is the latest space-themed playcenter in Marrickville, designed to provide a fun and educational environment for children to explore and play while parents can relax and enjoy quality time.

What age group is Miniversal Kids Cafe suitable for?

Our playcenter is suitable for children aged 0 to 10 years old. We offer age-appropriate activities and play areas to cater to different age groups.

What can children do at Miniversal Kids Cafe?

Children can enjoy a wide range of activities, including climbing, sliding, imaginative play and other experiences related to space and astronomy.

Do I need to make a reservation to visit?

No, reservations are not required. Customers are welcome to walk in and enjoy our playcenter at their convenience.

Are socks required for children and parents?

Yes, for safety and hygiene reasons, all children are required to wear grippy socks while playing in our play areas, and parents are required to wear socks upon entry. If you forget to bring them, don't worry; we have socks available for purchase.

Can I bring my own food and drinks?

Outside food and drinks are not permitted, except for baby food and birthday cake (only in the party room). Our cafe offers a variety of snacks and beverages for both children and adults.

Is there a designated area for parents to relax?

Absolutely! We have a comfortable cafe area where parents can unwind, enjoy a cup of coffee, and watch their children play. It's the perfect spot for socializing with other parents too.

Do you offer birthday party packages?

Yes, we do! Miniversal Kids Cafe is a great place to celebrate birthdays. We offer customizable party packages to make your child's special day unforgettable. Contact us for details.

Are there educational programs for kids?

We do not offer structured educational programs or classes for kids. However, we provide a stimulating environment where children can engage in imaginative play and exploration.

Is there parking available?

Yes, we have plenty convenient and free parking options onsite and nearby, making it easy for families to visit us.

What safety measures are in place at Miniversal Kids Cafe?

Your child's safety is our top priority. We have trained staff, secure play areas, and adhere to strict hygiene and sanitation protocols to ensure a safe and enjoyable experience for everyone.

How can I stay updated with Miniversal Kids Cafe events and promotions?

Follow us on social media and subscribe to our newsletter for the latest updates, promotions, and special events at Miniversal Kids Cafe.

Can parents leave their children to play by themselves?

It's important to note that parents are responsible for supervising their children at all times during their visit.

Are there any discounts or loyalty programs available?

Yes, we offer membership discounts and loyalty programs for frequent visitors. Ask our staff for more information or check our website for current promotions.

Do you have facilities for infants and toddlers?

Yes, we have designated play areas for infants and toddlers, equipped with age-appropriate toys and activities to ensure their enjoyment and safety.

Are there any restrictions on the number of children allowed per visit?

We do not have specific restrictions on the number of children per visit, but we encourage parents to supervise their children closely to ensure a positive experience for all visitors.

Is there Wi-Fi available for parents?

Yes, we provide complimentary Wi-Fi for parents to use while they relax in our cafe area.

Can children with special needs or disabilities visit Miniversal Kids Cafe?

Absolutely! We strive to be inclusive and welcoming to all children. Please let us know in advance if your child has any special requirements, and we will do our best to accommodate them.

Are there any rules or guidelines for children's behavior in the play areas?

Yes, we have posted rules and guidelines for children's behavior to ensure a safe and enjoyable environment for everyone. Our staff will also remind children and parents of these rules as needed.

How often are the play areas cleaned and sanitized?

We maintain high standards of cleanliness and hygiene at Miniversal Kids Cafe. Our play areas are cleaned and sanitized regularly throughout the day, and we conduct thorough cleaning procedures after closing hours.

Can I host private events or group bookings at Miniversal Kids Cafe?

Yes, we offer private event bookings and group packages for schools, daycare centers, and other organizations. Contact us for more information and to discuss your specific requirements.

Do you have a lost and found section in case children misplace their belongings?

Yes, we have a lost and found section where we keep any items that are found in our facility. Please inform our staff if you have lost something during your visit, and we will do our best to assist you in retrieving it.

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